How to use the njuko On Site app

The njuko On Site V2 app is designed for organisers, staff, and volunteers managing registrations on site.

Use it to:

• Check in participants quickly

• Search registrations in real time

• View participant details

• Allocate bib numbers

• Validate documents

• Manage teams and groups

• Track bib collection on race day

Available on iOS and Android.

1. Install the app

On your device (phone or tablet), download:

njuko On Site V2

Available in:

• Apple App Store

• Google Play Store

2. Connect to your edition

Open the app and connect to your event using one of the following methods:

Option 1: Scan the QR code

The race organiser will provide a connection QR code.

Option 2: Enter credentials manually

Use the:

• Edition ID

• API Keys

3. Enter your name

When connecting, enter your name.

This is used for internal statistics and activity tracking.

4. Search for a participant

You can find participants in two ways:

Scan their QR code

Scan the participant’s registration QR code, if they have it.

Use the search function

Search by:

• First name

• Last name

• Bib number

5. View participant information

When you open a participant record, you will see:

• First name and last name

• Date of birth

• Competition (race / distance)

• Bib number

• Registration forms and permissions

Status colours

The background colour indicates the participant’s status:

• Complete

• Incomplete

• Not registered (cancelled or other)

This allows staff to identify issues quickly.

6. Allocate or change a bib number

If the participant does not yet have a bib number, or if you need to update it:

Tap the bib number field (even if empty), then choose:

Enter manually

Type the bib number directly.

Scan the bib QR code

Scan the QR code printed on the bib you are handing out.

This is the fastest option during busy collection periods.

7. View forms and permissions

Tap:

Forms & Permissions

You will then be able to access:

• Registration form answers

• Additional form answers

• Participant details submitted during registration

Scroll through the forms to review all fields.

8. Manage uploaded documents

Go to:

Forms & Permissions → Permissions

You can view uploaded documents such as:

• Medical certificates

• Previous race results

• Other required files

Available actions

• Change document status

• Take a photo of a new document

• Validate or reject documents

Document statuses

• Accepted — document approved

• Pending — waiting for organiser review

• Rejected — invalid document, replacement required

9. Manage teams

Tap Teams in the bottom menu.

You can search teams by:

• Team name

• Bib number

From the team list, you can view:

• Team status (green = complete / orange = incomplete)

• Number of participants and their status

• Team bib number

• Competition

Tap a team to open full details.

Retrieve all bibs

Use the Retrieve all button (top right) to mark all team bibs as collected in one click.

You can identify collected bibs using the retrieval icon shown in the app.

10. Manage groups

Tap Groups in the bottom menu.

You can search by:

• Group name

From the list, you can view:

• Group name

• Number of members

• Group leader name

Tap a group to open full details.

Retrieve all bibs

Use the Retrieve all button (top right) to mark all group bibs as collected in one click.

11. Best practices for race week

• Test the app before race week

• Ensure volunteers know how to search participants

• Use QR scanning for faster check-in

• Prepare bib QR codes in advance

• Review incomplete registrations before collection opens

• Train staff on document validation rules

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If you would like support preparing your on-site setup, our team will be happy to help.

Download the PDF guide to hand out on race week:

njuko-on-site-V2-EN.pdf