How to set up custom messages in the registration journey

1. Why use custom messages

Make your edition even more unique and precise by adding custom messages throughout the user journey. With this tool, you can add custom messages in multiple locations such as the confirmation page, within a competition ticket, at the top of the shopping basket, as a general footer, etc. You can then choose to display this message to specific people, depending on your needs, using the logic within the message settings.

2. How to create a new message

In your edition, go to Communication > Custom messages > click on the Add message button on the top right of the page.

When adding a new message, you’ll need to:

• add a label (name your message)

• choose the position (this is where your message will be displayed)

  depending on the position you chose,

  • you may be asked to define who the message will appear to (for example: participants or applications, specific competitions, groups or individuals, filter by tag, by registration dates, by form field answers and more)

  • you may be asked to define which competition the message should go on, if you chose ‘within a competition ticket’ as the position

• choose the background style

• write and design your message content

• define a start and end date for your message to be displayed (optional)

That’s it, you’re all set! Now you can add as many messages as you’d like.

3. Video guide